Terms & Conditions

1. Acceptance of Terms

By accessing or using NXPLUG and its Website at nxplug.com, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms, you must not use this Website or purchase any product or service from us.

2. About NXPLUG

NXPLUG is an online platform that offers digital products, plugins, themes, website-related resources, tools, services, downloads, support, and related solutions for personal, freelance, agency, and business use.

We reserve the right to modify, suspend, discontinue, or replace any product, service, feature, pricing, content, or functionality at any time without prior notice.

3. Eligibility to Use the Website

By using this Website, you represent that:

• You are legally capable of entering into a binding agreement.
• You will use the Website only for lawful purposes.
• You will not use the Website in any manner that may damage, disrupt, or interfere with our operations, systems, or other users.
• Any information you provide to us is true, accurate, current, and complete.

4. Account Registration and User Responsibility

Certain features of the Website may require account registration. You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

You agree to notify us immediately if you suspect unauthorized access, misuse, or security issues involving your account.

We reserve the right to suspend, restrict, or terminate any account that we believe is involved in suspicious, abusive, fraudulent, harmful, or unauthorized activities.

5. Products and Services

NXPLUG provides digital goods and related services. These may include but are not limited to:

• Plugins and extensions
• Themes and templates
• Website tools and scripts
• Digital downloads
• Technical assistance or support access
• Product sourcing, packaging, maintenance, updates, or convenience services

All products and services are subject to availability, compatibility, scope, and limitations as stated on the relevant product page, quotation, invoice, chat record, or support communication.

6. GPL and Open-Source Product Disclaimer

Some products available on NXPLUG may be distributed under the GNU General Public License (GPL) or other open-source licenses.

Where applicable, such products are provided in accordance with the terms of the relevant license. Your purchase from NXPLUG may cover access, packaging, delivery, maintenance, convenience, updates, or support services provided by NXPLUG, and does not automatically mean that you are purchasing an official commercial license directly from the original software developer.

Unless expressly stated otherwise on the product page, quotation, or invoice:

• NXPLUG is not affiliated with, endorsed by, sponsored by, or officially connected with the original developer or brand owner.
• Your purchase may not include official developer support.
• Your purchase may not include official license keys.
• Your purchase may not include automatic updates from the original developer.
• Your purchase may not include access to premium cloud services, template libraries, SaaS features, API-based features, remote validation functions, or third-party hosted components.

All trademarks, software names, logos, and brands remain the property of their respective owners.

7. Product Compatibility and User Responsibility

It is your responsibility to ensure that the product or service you purchase is suitable for your intended use, hosting environment, website setup, CMS version, PHP version, plugin stack, theme stack, server configuration, and third-party integrations.

We do not guarantee that every product will function perfectly with every hosting provider, theme, plugin, script, API, or custom setup.

You are responsible for:

• Checking compatibility before purchase
• Testing in a staging or safe environment where appropriate
• Maintaining proper backups of your site, database, files, and settings
• Using products in compliance with applicable licenses and laws

8. Orders, Pricing, and Payments

All prices shown on the Website are subject to change without prior notice. We reserve the right to correct any pricing errors, misprints, technical issues, or product information inaccuracies at any time.

By placing an order, you agree to provide complete and accurate billing and payment information.

We reserve the right to:

• Accept or reject any order at our discretion
• Cancel transactions suspected of fraud, abuse, or unauthorized activity
• Request additional verification before processing or releasing an order
• Refuse service where necessary to protect our platform, systems, business, or customers

9. Digital Delivery

Products sold on NXPLUG are primarily digital in nature. Delivery may be made through one or more of the following methods:

• User account access
• Download link
• Email delivery
• WhatsApp or support channel delivery
• Manual fulfillment or account update by our team

Delivery timelines may vary depending on the nature of the product, order verification status, stock or source availability, technical requirements, or manual processing needs.

NXPLUG is not responsible for delays caused by incomplete user information, inaccessible email inboxes, spam filtering, payment holds, external provider issues, or customer-side technical restrictions.

10. Refunds and Non-Refundable Digital Products

Due to the nature of digital goods, downloaded files, delivered links, exposed source files, accessed accounts, activated services, sent credentials, and fulfilled digital products are generally non-refundable and non-returnable.

Refunds will usually not be granted for reasons including but not limited to:

• You changed your mind after purchase
• You no longer need the item
• You purchased by mistake
• You failed to check product details or compatibility before purchase
• You expected official developer support, official license keys, cloud services, or premium features not expressly stated as included
• You are unable to use the product due to your own hosting, technical setup, or third-party conflicts
• You have already received, downloaded, installed, or accessed the digital product or service

Refund consideration, if any, shall be at NXPLUG’s sole discretion and only in exceptional cases such as duplicate payment, non-delivery caused solely by our fault, or clear misrepresentation of the purchased item.

11. Support and Service Scope

Where support is offered, support is limited to the scope expressly stated by NXPLUG. Support may include installation guidance, basic troubleshooting, delivery assistance, activation guidance, or issue clarification, depending on the product purchased.

Unless expressly included, support does not cover:

• Custom development
• Advanced debugging of unrelated third-party conflicts
• Server administration
• Website recovery
• Performance optimization
• Custom integration work
• Full site configuration
• Training or consultation beyond the stated scope

We reserve the right to define reasonable support boundaries and response channels.

12. Prohibited Use

You agree not to use the Website, products, or services for any unlawful, abusive, or harmful purpose. Prohibited conduct includes:

• Attempting to gain unauthorized access to systems, accounts, or data
• Redistributing products in violation of applicable law or misrepresenting source or ownership
• Uploading malicious code, malware, or harmful scripts
• Interfering with the Website’s operation or security
• Using false identity, fraudulent information, or stolen payment methods
• Abusing support, staff, systems, promotions, or refund processes

13. Intellectual Property

Unless otherwise stated, the design, layout, branding, custom written content, graphics, business materials, documentation, Website structure, and proprietary service elements of NXPLUG are owned by or licensed to NXPLUG.

Nothing in these Terms transfers ownership of NXPLUG’s brand assets, custom content, or proprietary business materials to you.

Third-party product names, brands, trademarks, and logos remain the property of their respective owners.

14. Disclaimer of Warranties

The Website, products, downloads, and services are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

NXPLUG makes no guarantee or warranty, express or implied, regarding:

• Continuous Website availability
• Uninterrupted access
• Error-free operation
• Compatibility with every environment
• Fitness for a particular purpose
• Merchantability
• Availability of third-party services or integrations

You use the Website and any purchased product at your own risk.

15. Limitation of Liability

To the fullest extent permitted by law, NXPLUG shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profit, revenue, business, opportunity, data, goodwill, reputation, or system access arising from or related to:

• Your use of or inability to use the Website
• Any purchased product or service
• Compatibility issues or technical conflicts
• Third-party software, hosting, payment gateway, or service interruptions
• Security breaches beyond our reasonable control
• Unauthorized access caused by user negligence

Where liability cannot be excluded, NXPLUG’s total liability shall not exceed the amount actually paid by you for the specific product or service giving rise to the claim.

16. Indemnity

You agree to indemnify, defend, and hold harmless NXPLUG, its owners, operators, team members, affiliates, contractors, and representatives from and against any claims, liabilities, losses, damages, costs, or expenses arising out of:

• Your misuse of the Website, products, or services
• Your breach of these Terms
• Your violation of any law, regulation, license, or third-party right
• Your content, installation, deployment, resale, or client use of any purchased item

17. Suspension and Termination

We reserve the right to suspend, restrict, cancel, or terminate your access to the Website, account, products, or services at any time where we reasonably believe there is:

• Fraud or payment risk
• Violation of these Terms
• Abusive conduct
• Unauthorized redistribution or misuse
• Security risk to the platform or other users

Termination or suspension shall not affect any accrued rights, outstanding obligations, or limitations of liability already in effect.

18. Third-Party Services

The Website may integrate with or link to third-party platforms, payment gateways, software vendors, cloud services, marketplaces, API providers, or external websites.

NXPLUG is not responsible for the policies, availability, functionality, content, pricing, license changes, or actions of third-party services. Your use of such services is subject to their own terms and policies.

19. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal data.

20. Changes to These Terms

NXPLUG may revise or update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after such changes are posted constitutes your acceptance of the revised Terms.

21. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in Malaysia, unless otherwise required by mandatory local consumer law.

Any dispute arising out of or in connection with these Terms, the Website, or any transaction with NXPLUG shall be subject to the applicable jurisdiction of the competent courts in Malaysia.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: